Privacy Policy

1. Who we are

Ash Green Grass Ltd ("we", "us", "our") is a landscaping and lawn care company based in Kent, England. We are the data controller for the personal information we collect through this website.

You can contact us at: [email protected] or by calling 07947 798878.

2. What information we collect

When you submit a quote request or contact form on our website, we collect:

We may also collect technical data such as your IP address, browser type, and pages visited through analytics tools (where you have consented to cookies).

• Your full name
• Your email address
• Your phone number (optional)
• Details of the service you are enquiring about
• Any additional information you provide in your message

3. How we use your information

We use the information you provide to:

We will not use your information for unsolicited marketing without your explicit consent.

• Respond to your enquiry and provide a quote
• Communicate with you about your project
• Improve our website and services
• Comply with legal obligations

4. Legal basis for processing

We process your personal data on the basis of your consent (when you submit a form) and our legitimate interests in responding to business enquiries. Where we are required to comply with a legal obligation, that obligation forms the legal basis.

5. How we store and protect your data

Your data is stored securely and we take appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. We retain your information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

6. Sharing your information

We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and business (such as our messaging platform), but only to the extent necessary and under appropriate data protection agreements.

7. Cookies and analytics

Our website uses cookies to improve your experience and, where you consent, to collect anonymised analytics data via Google Analytics. You can manage your cookie preferences using the banner displayed when you first visit our site.

8. Your rights

Under UK GDPR, you have the right to:

To exercise any of these rights, please contact us at [email protected].

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.